7j77 is committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, store, and safeguard your information.
This Privacy Policy is published by 7j77 ("we", "Platform" or "7j77") and applies to all users who access or use the 7j77.wine website, the 7j77 mobile app, and all related services.
We understand that your personal data is a trust placed in our hands. We are therefore committed to managing it responsibly, transparently, and in line with industry best practices and applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
This policy explains:
By using the 7j77 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
We collect various types of personal data depending on how you interact with the 7j77 platform. Below are the main categories of data we collect:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Registration & KYC |
| Contact | Email, phone number, residential address | Account registration |
| Finance | Bank account details, transaction records | Deposits & Withdrawals |
| Technical | IP address, device type, web browser | Automatic system logs |
| Usage | Game history, wagering records, active session times | Activity on the platform |
| Communication | Support chat records, emails sent to us | Interactions with us |
Sensitive data: We do not collect data classified as sensitive, such as health information, religious beliefs, or political views, unless specifically required by applicable law.
7j77 collects and processes your personal data only for legitimate, clearly stated purposes. We do not process your data for any purpose other than the following:
Account management and services: Your data is used to create and manage your 7j77 account, process deposits and withdrawals, verify your identity through the KYC process, and grant access to all games and services on the platform.
Security and fraud prevention: We analyse usage patterns and account activity to detect and prevent all forms of fraud, money laundering, unauthorised access, and platform abuse. This is to protect you and all other users.
Legal compliance: As a responsibly operated platform, we are required to maintain certain records and report specific activities to the relevant authorities in compliance with applicable legal requirements.
Communication and support: Your contact data is used to send important account notifications, respond to support enquiries, and keep you updated on policy changes or terms that affect your account.
Platform improvements: Aggregated and anonymised usage data is used to understand how users interact with our platform, for the purpose of improving user experience, technical performance, and game availability.
Marketing (with consent): With your consent, we may send you information about relevant promotions, bonuses, and exclusive offers. You may withdraw this consent at any time by contacting our support team.
7j77 does not sell your personal data to any third party. However, in the course of operating the platform, we may share your data with trusted parties under limited and controlled circumstances.
Service providers: We work with selected third-party companies to provide technical services such as payment processing, server hosting, data analytics, and customer support. All such providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Game providers: To enable you to enjoy games from leading content providers, the minimum technical data required may be shared with the relevant game provider for operational purposes only.
Authorities: We may disclose your data to law enforcement agencies, regulatory bodies, or other authorities when required to do so by law or a valid court order.
Business transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance should this occur.
Your data security is an absolute priority at 7j77. We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
High-level encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same security standard used by leading financial institutions worldwide. Sensitive data such as financial details and KYC documents are stored with AES-256 encryption in protected databases.
Access controls: Access to member personal data is granted only to staff who genuinely require it to perform their duties. All access is logged and continuously monitored. Administrator passwords are protected by mandatory two-factor authentication (2FA).
Continuous monitoring: Our systems are monitored 24 hours a day by our cybersecurity team. Any suspicious access attempts or system anomalies trigger immediate alerts for further investigation.
Incident response: In the event of any data breach affecting your personal information, we are committed to notifying you within a reasonable timeframe and taking immediate steps to mitigate any potential impact.
7j77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
Essential cookies: These cookies are required for the platform to function properly. They manage your login session, store basic preferences, and maintain security while you use our services. Without these cookies, certain core platform features will not be available.
Performance cookies: These cookies collect information about how users interact with our platform — the most frequently visited pages, response times, and any errors encountered. All information is collected in aggregate and anonymously to help us improve platform performance.
Functional cookies: These cookies allow the platform to remember your preferences, such as your preferred language, display format, and other personal settings. They help deliver a more personalised and consistent experience each time you use the platform.
Cookie controls: You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the 7j77 platform.
As a data subject, you have certain rights regarding your personal data held by 7j77. We respect and facilitate the exercise of these rights:
To exercise any of the above rights, please contact the 7j77 support team via our live chat platform or by email at [email protected]. We will process your request within a reasonable timeframe.
7j77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
Active account data: While your account is active, we retain all relevant data to ensure a smooth and consistent experience. This includes your member profile, transaction history, and game activity records.
After account closure: When your account is closed, we may retain certain data for an additional period as required by law, typically between 5 and 7 years, for legal compliance, dispute resolution, and fraud prevention purposes.
Marketing data: If you withdraw consent for marketing communications, we will stop using your data for that purpose within 30 days. However, we may retain a record of the original consent and its withdrawal for record-keeping purposes.
The 7j77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.
All account applicants are required to confirm they are 18 years of age or older during the registration process. Our KYC process further ensures age verification through valid identity document checks.
7j77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we protect your data.
When we make significant amendments, we will notify you via:
Continued use of the 7j77 platform after the effective date of any amendment is considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, the 7j77 support team is available at all times via in-platform live chat or by email at [email protected].
Our Commitment
Behind every policy we set, there are real protection systems operating at all times to keep your data and privacy secure.
Every bit of data moving between your device and 7j77's servers is protected by 256-bit SSL encryption — the highest-grade security technology used by major banks in Malaysia and around the world.
Our identity verification (KYC) process is more than a formality — it's an extra layer of protection ensuring that only you can access and withdraw funds from your account.
7j77 has never and will never sell your personal data to any third party for marketing purposes. Your data is used solely for purposes to which you have explicitly given consent.
Our cybersecurity systems operate around the clock to monitor for any suspicious activity. Every unauthorized access attempt is automatically detected and blocked in real time.
You have full control over your personal data. Request access, correct inaccurate information, withdraw marketing consent, or request data deletion — all of this can be done through our support team.
7j77's data management operations and practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best standards in user data protection.
A Deeper Understanding of Privacy
In today's digital age, personal data is among the most valuable assets you own. Every time you sign up for an online service, you entrust your personal information to that service provider. At 7j77, we do not take this responsibility lightly — which is why we invest seriously in robust security infrastructure and a strong privacy policy.
Many users overlook how important it is to understand a privacy policy before signing up for any platform. A privacy policy isn't just a dry legal document — it's a contract between you and the platform that determines how your most personal information is handled. At 7j77, we've written this Privacy Policy in plain, clear language so every member can understand it without needing a legal background.
One of the things that sets 7j77 apart from many other platforms is our commitment to transparency. We tell you exactly what data we collect, why we need it, and what we do with it. No hidden agenda, no excessive data collection, and no data sharing without your consent.
The KYC process we carry out often raises questions among new members. It is understandable to feel hesitant when asked to submit a copy of your identification documents. However, it is important to understand that KYC is actually there to protect you — it ensures that no one other than you can withdraw funds from your account. All submitted documents are stored with full encryption and accessed only by specifically authorised staff.
Regarding the use of cookies, 7j77 uses them responsibly to ensure your experience on the platform is smooth and consistent. Cookies allow the platform to remember your settings, maintain your login session securely, and help us identify any technical issues that need to be resolved. You always have the option to manage cookies through your browser settings.
Your rights as a data subject under Malaysia's PDPA are something we take seriously. If at any time you wish to know what data we hold about you, request a correction, or even request deletion of your data, this process can be completed easily through our support team. We do not put up complicated barriers or delay legitimate requests.
Finally, we want you to know that privacy is not merely an add-on feature at 7j77 — it is part of the foundation of trust that builds a lasting relationship between us and every member. If you have any questions about how we protect your information, visit the FAQ us or contact our support team, available to assist you 24 hours a day, 7 days a week. Your security and trust are our unwavering priority.
Ready to Get Started?
Now that you know how we protect your privacy, register today and enjoy a safe, fair, and exciting experience alongside more than 500,000 7j77 members across Malaysia.